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Public Relations Officer of the National Labour Commission (NLC) Charlotte Hansen says the Commission is sometimes helpless because feuding parties tend to take entrenched positions. She condemned such actions saying it does not augur well for settlement of labour disputes. Speaking to TV3�s Daniel Opoku in an interview on Thursday, February 14, 2013, Ms Hansen outlined that between July, 2005 and December, 2012, the Commission has settled several disputes including �summary dismissals, redundancies, retirements or end-of-service benefits, unfair termination [of employment contracts] and unpaid salaries.� In 2005, 51 out of 525 cases were settled. In 2005, 191 out of 663 cases were resolved. In 2007, out of the 686 cases received, 220 were settled. In 2008, 441 out of 618 cases were settled. In 2009, 406 out of 740 cases were settled. In 2010, 904 cases were received. The number reduced to 628 in 2011. 371 were resolved. By December, 2012, 666 cases had been received. 152 were resolved. Ms Hansen explained why some of the cases were not settled before end of year. �When parties take entrenched positions, and they come to the Commission, we are unable to act,� she said. �Sometimes we try our best but because they take entrenched positions, the problems delay and it goes on and on and I don�t think it is the best.�