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The Acting Director-General of the National Lottery Authority (NLA), Brigadier General Martin K.G. Ahiaglo has said that the company was ready to pay special attention to its customers with the aim of impacting positively in the revenue base, to achieve the raising revenue of the government. This development, he said, the company would operate within the domain of the National Lotto Act, 722 of 2006 to guide its operation through an essential regulation, monitoring and supervision to achieve the core goals set for 2014. Mr Ahiaglo made these initiatives known when he was delivering a speech at a press soir�e held on Thursday in Accra. The press soiree sought to review the performance of the NLA in 2013 and the vision for 2014 as well as its contribution to the Consolidated Fund. Speaking on the theme, �Consolidating the Gains Made in 2013 For Increased Revenue Generation in 2014� the NLA Boss said, although the company had faced numerous challenges, it was able to rise in the second half of last year. He pointed out challenges such as Information Technology Fraud by operators, frustrations suffered by patrons of game with respect to WINS payment in 2013 and operating below optimal capacity. Mr Ahiaglo said the company was able to contribute into the Consolidated Fund, an amount of GHC 25.00 million representing 56.25 per cent more than the target of GHC 16.00 million in 2013. The Way Forward for 2014 Confronting the challenges of NLA, Mr Ahiaglo said the organisation would be re-energised and accelerated onto a more dependable and secure platform. �IT system would be fortified by a conducting system audit, authority matrix and access control to eliminate or reduce the high rate of fraud in the company� he said. He added that an initiative would be launched to address customer relations, customer care issues in the area of WINs Payment and also to improve the image through a Corporate Social Responsibility (CSR) activates. Corporate Social Responsibility (CSR) Touching on the Corporate Social Responsibility Activities (CSR), the General Manager in charge of Security of NLA, Lt. Col. Dzotefe Mensah said the CSR was an initiative that pursued sustainable community projects that bonded communities and NLA as development partners. Mr Mensah noted that through the CRS initiatives, the NLA had supported the Renal Dialysis Unit of the Korle-Bu Teaching Hospital with an amount of GHc20000.00 and the TV3 Social Support Fund with an amount of Ghc 5,000.00. The gesture is to enable a 17-year-old, Richard Kusi Yeboah and Ms Jemima Ekwam to undergo treatment for a year. He assured the general public that playing NLA games ensured that one was a winner at all times.