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Telecom operator ,Vodafone Ghana, has outlined a series of remedial measures to ensure the resilience of its network going forward. In a statement copied to the Ghana News Agency, Vodafone stated that following the network issues its customers experienced on June 3, the company conducted a thorough root cause analysis programme to identify the cause of the outage. It explained that the network issues were caused by an electrical surge, which resulted in six boards in three of its routers not responding correctly. According to the statement, the company had not only replaced these six boards, but have also taken additional steps to improve further the reliability of the network in future, adding, 'we are also undertaking a detailed Technology and Power audit to ensure the future strength of our network.' Mr Haris Broumidis, Chief Executive Officer of Vodafone Ghana, said the systems have been performing well since the remedial steps were introduced. The company, he said, had conducted several network performance tests, which show the network experience is back to normal. He explained that the company was pleased to report that its network traffic rapidly recovered before the incident, and the company on June 5, began compensating its customers for the inconvenience caused by the outage. He said majority of its prepaid customers have already received compensation and its Enterprise customers will receive a discount on their bills at the end of June. The Vodafone Ghana CEO thanked its customers for their understanding and loyalty, and pledged that the company 'continues to be fully committed to providing all of its customers with the best services and a great network experience.'