We Don't Cheat Customers - Frimps Oil

Frimps Oil Company Limited (Frimps Oil) as a corporate body wishes to inform the general public that it would never ' cheat' our dear and cherished customers because of the trust in the quality and affordability of our products and services.

The Ghana Standard Authority (GSA), as part of its mandate, periodically inspects fuel measuring instruments in fuel service stations across the entire nation. As such, this is not the first time that the GSA has been to our various service stations for inspection and verification. They were at our station at Tetegu on March 18th and our station passed the inspection and verification tests carried out on that day. The Tetegu service station has not been ' cheating' our customers as they so put it.

Frimps Oil as a corporate entity will never make a deliberate attempt to ' cheat' our customers. The issue at hand where the GSA locked some of our pumps (not all) happened on the 2nd of May and since then, it has already been corrected.

The GSA had already visited 60 of our filling stations and just two of them had some technical issues with their pumps. Due to the fact that Frimps Oil operates to ensure that our customers receive the best fuel products in terms of pricing, quality and quantity, we have technicians that are always travelling within our stations to ensure that all of our pumps are working correctly.

This is because, since pumps are machineries, sometimes they can either oversell or undersell. As such, we have corrected the issues raised by the GSA at the Tetegu and Spintex service stations.

Frimps Oil will never seek to act dishonestly by willfully cheating its customers in order to gain an unfair advantage. This is because we cherish our customers and they make us proud when they complement and commend us on the quality, affordability and quantity of our products.

Frimps Oil will continue to serve all of our cherished customers with quality, affordable and accurate quantity of fuel products.

Thank you.
Yours faithfully,

Erica Frimpong
(Head, Corporate Affairs).