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Tigo Pays Insurance Claims Through Tigo Cash Mobile Money   
 
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15-Dec-2011  
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Since December 2010 Tigo Family Care Insurance, the first Mobile Insurance product in Ghana and West Africa, together with Vanguard Life have paid out more than 100 insurance claims to Tigo Family Care Insurance subscribers.

Tigo honors insurance claims within 72 hours of receiving all required documentation and is now taking this promise of fast and reliable insurance claims delivery one step further by enabling claims payments through Tigo Cash, Tigos mobile cash product.

Effective last week, claimants received their insurance cash directly to their phones and could withdraw it from any Tigo Cash Agent or Tigo Customer Service Centre nationwide.

Tigo Family Care Insurance is a life insurance offer from Tigo and Vanguard Life, providing cover to subscribers in the event of the passing of the subscriber or a family-member. The insurance ranges from GH200 to GH1,000 depending on the customers monthly airtime usage.

All customers are required to do to qualify for the service is spend a minimum of GH5 of Tigo airtime per month; no additional payment is needed. For customers who wish to get higher insurance levels, Tigo recommends its Xtra-Life insurance product -- whereby agreeing to pay 5Gp per day allows customers who have already signed-up for the free coverage to double their benefit in the event of the loss of a nominated family-member.

With customer experience as Tigos top priority, paying out insurance claims through Tigo Cash has helped Tigo Family Care Insurance continue to demonstrate steadfast commitment to its promise of paying claims within 72 hours, Mr. Selorm Adadevoh, Head of Mobile Financial Services, said.
 
 
Source: B&FT
 
 

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