Although recognition and rewards are powerful tools for motivation, emulation and encouragement, in our part of the world, icons and people who have made their mark in life are only celebrated after their death.
Often it is during burial services that the good that one has done in his or her lifetime is made known through tributes.
The staff of the Electricity Company of Ghana (ECG), in the Eastern Region chose to deviate from this norm and decided to celebrate the prowess and the sense of commitment of one of its illustrious Regional Managers, to tell his story to the world.
The Company organised a send �off party for Mr Kwabena Arthur-Forson, who has been transferred to head the Accra-East Region.
The entire staff including the new Regional Manager, the management team, messenger and security personnel showed that, it was indeed worthy for one to be committed to any duty he or she was assigned to.
The compliments showed that Mr Arthur-Forson was a father to all and ensured that despite his good relationship with all no staff at any point in time shirked his or her responsibility for any reason.
During his time no customer went to the ECG offices with a complaint and was stranded as had been the experience in the past.
His sense of duty was so high that, staff had no formal closing time once there was a problem to be fixed to enable a community or household to have power because he was of the view that once everyone enjoys power, the company also gets money.
Sometime in 2009, Srodai, a suburb of Koforidua, had a black out after a downpour in the night.
At about 0600 hours, a team from the ECG led by Mr Arthur-Forson went to the site to find out the problem.
At 1800 hours, the workers decided to close to continue the next day, but Mr Arthur- Forson refused with the explanation that once the power had not been restored they would not close.
The workers who were not happy with the directive then started complaining of hunger and fatigue.
Mr Arthur- Forson then went to town, bought kenkey and fish, water and some minerals and gave it to the workers. As if that was not enough he stayed in the trenches with the workers until 2300 hours.
The exercise continued to the next day until power was finally restored to the area to the admiration of the people.
The people finally got to know that the man who had ensured that the staff worked through day and night to restore power, which they had been told would take about five working days was the regional manager.
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