Industry players say it will be untimely for the Public Utilities Regulatory Commission (PURC) to increase utility prices without an improvement in the quality of service to customers.
The concerns by the industrialists follow proposals by PURC to consumers to pay more for utility.
The Commission believes that an increase in prices will enable the utility providers operate at optimum levels to satisfy the needs of their customers.
The call by the industry players also corroborate similar concerns raised by consumers at almost all the regional consultative fora.
Some have been accusing the PURC of exploitation as they complain bitterly about the quality of service delivery.
Speaking to Citi Business News, the President of the Ghana Chamber of Commerce and Industry, Seth Adjei Baah, who admits that prices have to be increased, however advocated a proper timing for the move.
“… I think that yes, they have to increase it but the timing is wrong, also it will be too expensive to break even to keep the industry going. In addition, the fact that they cannot even give us the right kind of services, anytime that they want to increase they tell us that they want to better the services but that never materializes,” he said.
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