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Fan Milk PLC has addressed consumer concerns on the quality of some FanYogo products on the market. Most of these concerns had to do with the texture of some of the FanYogo products on the market.

In view of this, the company has recalled some batches of the products from the market according to their statement

They are; 011023022, 011023120, 011223664, 031123385, 031123408, 031123414, 031123429, 031123438, 051123442, 061123453, 141023223, 161123572, 181123530, 181123537, 181123587, 231123590, 231123596, 231123625, 231123890, 251123611, 251123611, 251123614, 251123616, 251123622, 251123628, 261123633, 261123635, 261123636, 261123638.

Read their full statement below

We acknowledge your concerns on the texture of some batches of FanYogo and therefore recalling the following batches with immediate effect:

011023022, 011023120, 011223664, 031123385, 031123408, 031123414, 031123429, 031123438, 051123442, 061123453, 141023223, 161123572, 181123530, 181123537, 181123587, 231123590, 231123596, 231123625, 231123890, 251123611, 251123614, 251123616, 251123622, 251123628, 261123633, 261123635, 261123636, 261123638.

Importantly, our expert team has confirmed that the above batches are safe for consumption. In addition, we engaged the Food Research Institute (FRI) to conduct an independent test which also confirmed that despite the variation in texture, the product is still safe to consume.

We kindly request that you return any FanYogo you may have with any of the above batch numbers to the following FanMilk depot listed below or any other depots near you, to replace with fresh FanYogo.

ANNOINTED STEVE ENTERPRISE, Kumasi

DAPADUK VENTURES, Tamale

EVE-ASA COMPANY LIMITED, Kasoa

BUBBLES LADIES GH. LIMITED, Spintex

LITTLE STARS DELIGHT, Kwabenya

We fully acknowledge that these batches do not meet the great product experience we are known for. Our dedicated team of experts in our laboratories have conducted comprehensive tests on the batches to investigate the cause of the problem to prevent it from happening again.

So far, the root cause identified on the recent quality issue on FanYogo is due to both a recent change in our starch source and variations in handling. We are in touch with our regulator (Food & Drugs Authority) on the issue, and we are working closely with them to resolve this matter.

We are sorry for all the inconveniences this has caused and appreciate your patience in waiting to hear from us.

Thank you for your continued support and loyalty. We are dedicated and committed to restoring the great FanYogo experience you love.

We remain available for you via 030 700 0595 and [email protected]