UBA Ghana on Friday January 2, 2015 outdoored a new corporate attire for its front office operations staff in all of its banking halls across the country.
Explaining the rationale behind this, the MD/CEO Mrs. Abiola Bawuah indicated that the bank decided to outdoor this new attire on this first working day of the year to symbolize the banks new commitment for service delivery.
“At UBA, we pay close attention to service quality hence the need to go a step further in grooming the staff who on daily basis interact with our customers. It is our believe that the energy and confidence the corporate attire has generated already will impact the excellent customer service delivery disposition for 2015'" she concluded.
The Chief Operations Officer, Mr. Adedayo Adesipo in a message to the front office staff advised them to ensure that customer experience on the shop floors become a point of reference in the industry.
The Operations staff in a short interaction expressed their appreciation to the bank for adorning them with a new corporate attire which strongly elicits the UBA brand personality of energy, boldness and confidence.
United Bank for Africa (Ghana) Limited pioneered the entry of a new generation of foreign banks into the country in January 2005. The presence of UBA Ghana in the banking industry in Ghana over the last seven years has galvanized banking onto a higher performance level where competition and innovation in responding to the needs of the customer have become the driving force of the industry.
UBA’s world class customer driven innovations has earned her the confidence of the Ghanaian public as it continues to provide banking services to a wide variety of customers. The objective of UBA Ghana is to democratize banking with excellent customer driven solutions.
The bank seeks to bring financial services to a majority of the Ghanaian populace and make it a basic entitlement for all.
UBA Ghana has been at the forefront of many product innovations within the Ghanaian banking landscape including the revolutionary Cashless Account which permits customers to open accounts without an initial deposit which was the first of its kind in Ghana.
UBA Ghana also pioneered Wise Alert, an SMS/E-mail alert service which enables delivery of account related information, products and services notifications in real-time to UBA customers' mobile phones and email accounts.
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